Bus Consultation

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Consultation has concluded

Thurrock Council financially supports three passenger bus services within the borough. These services, the no's 11, 265, and 374 support nearly every community in Thurrock, including some of the more rural areas which are not supported by commercially viable bus routes.


These services offer the following:

  • Service 11 serves Purfleet-on-Thames, Aveley, South Ockendon, North Stifford, Thurrock Hospital, Grays (Blackshots), Chadwell St Mary, Orsett, Horndon-on-the-Hill, Stanford-le-Hope, Corringham, Fobbing, Basildon Hospital and terminates at Basildon bus station. There are seven journeys a day in each direction, Monday to Friday only.
  • The 265 operates twice a day between 10am and 2pm on Mondays, Wednesdays and Fridays only, connecting Grays, Socketts Heath, Orsett, Bulphan and West Horndon.
  • The 374 serves Grays, Socketts Heath via Hathaway Road, Chadwell St Mary, West Tilbury, Coalhouse Fort, East Tilbury, Linford, Stanford-le-Hope, Corringham, Fobbing, Basildon Hospital and terminates at Basildon bus station. These buses run Monday to Friday, departing approximately every 90 minutes, and every three hours on Saturdays.


The council is seeking the views of all stakeholders regarding the provision of these three supported services, to learn more about their importance to the community, and to understand how they are used. This information will then give the council an opportunity to review these services and see if they remain fit for purpose to the needs of the community and retain value for money. As an outcome, this may result in a change to the way in which services supported by the council are provided, with service withdrawals a possibility.

This consultation will run for 12 weeks and closes on 9 October 2022. The council intends to review and finalise any actions by no later than the end of 2022.

Thurrock Council financially supports three passenger bus services within the borough. These services, the no's 11, 265, and 374 support nearly every community in Thurrock, including some of the more rural areas which are not supported by commercially viable bus routes.


These services offer the following:

  • Service 11 serves Purfleet-on-Thames, Aveley, South Ockendon, North Stifford, Thurrock Hospital, Grays (Blackshots), Chadwell St Mary, Orsett, Horndon-on-the-Hill, Stanford-le-Hope, Corringham, Fobbing, Basildon Hospital and terminates at Basildon bus station. There are seven journeys a day in each direction, Monday to Friday only.
  • The 265 operates twice a day between 10am and 2pm on Mondays, Wednesdays and Fridays only, connecting Grays, Socketts Heath, Orsett, Bulphan and West Horndon.
  • The 374 serves Grays, Socketts Heath via Hathaway Road, Chadwell St Mary, West Tilbury, Coalhouse Fort, East Tilbury, Linford, Stanford-le-Hope, Corringham, Fobbing, Basildon Hospital and terminates at Basildon bus station. These buses run Monday to Friday, departing approximately every 90 minutes, and every three hours on Saturdays.


The council is seeking the views of all stakeholders regarding the provision of these three supported services, to learn more about their importance to the community, and to understand how they are used. This information will then give the council an opportunity to review these services and see if they remain fit for purpose to the needs of the community and retain value for money. As an outcome, this may result in a change to the way in which services supported by the council are provided, with service withdrawals a possibility.

This consultation will run for 12 weeks and closes on 9 October 2022. The council intends to review and finalise any actions by no later than the end of 2022.

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Routes map

11 days

This is an interactive map showing the routes of the three bus services we are consulting on. You can zoom in and out of the map. You can also place pins on the map to tell us more about these buses and the routes, if there is a specific area or location you want to talk about. Choose a pin from the appropriate category, and leave a note.

You can also leave comments about any other bus route, stop, or other issue on this map as well.

The red line represents the no 11.

The purple line represents the no 265.

The blue line represents the no 374.

CLOSED: This map consultation has concluded.