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Have my say
Thurrock have my say

Have your say on our Housing Service Standards

Privacy Notice

The survey is anonymous unless you choose to provide your contact details or sign in to your account before taking part. Information collected will be used solely to help improve housing services and will be kept for 6 years. Any personal information you choose to provide will only be used for housing service improvement and resident engagement purposes and will be processed in accordance with UK data protection legislation and Thurrock Council's Privacy Notice: Privacy | Thurrock Council

1.  

Do you think we should introduce clear Housing Service Standards?

2.  

What matters most to you when receiving housing services?

Please select up to five areas that are most important to you.
3.  

Which housing services should we focus on when setting our Service Standards?

Please select up to three areas.
4.  

What performance information would you like us to publish?

Select all that apply.
5.  

How would you like us to report performance and outcomes?

Select all that apply.
6.  

What does a high-quality housing service look like to you?

Please choose up to five areas that matter most to you.
7.  

Which of the following would make the biggest difference to your experience as a tenant or leaseholder?

Get Involved

We want tenants and leaseholders to help shape our Housing Service Standards.

You can get involved by:

  • Completing surveys.
  • Joining a tenant or leasehold working group.
  • Sharing your views by email.
  • Attending meetings or engagement events.
  • Reviewing draft Service Standards before they are introduced.

Whether you can spare a few  minutes to complete a survey or would like to be involved throughout the process, we’d love to hear from you.

More details about how you can contact us will show after you have completed this survey. If you would like us to email you this information please provide your details below.

8.  

Would you like us to share information with you about how you can get involved?